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Emergency Sewer Backups/Sewer Maintenance

Emergency Sewer Backups

If you have a sewer emergency, please contact Aqua PA local office at  (610) 792-2112 from 8:30 a.m. - 4:30 p.m. and contact  the call center at (877) 987-2782  after hours and emergencies.

Cheltenham Township sold the sewer system to Aqua in December of 2019. Read Press ReleaseThe sewer rates will won’t change until 2021 after Aqua presents a rate case to the PUC for rates beginning in 2022.

Sewer calls will be handled by Aqua, and not Cheltenham Township. 

Billing: For questions pertaining to your water or sewer bill/payment, please call Aqua at 877-987-2782. 
Aqua processes all sewer payments for Township sewer customers.

If you see WATER COMING OUT OF MANHOLES, please call 911.

If you experience any of the following issues, please call 215-635-3864 any time, day or night; If you do not receive a return call from a Supervisor after five minutes, please call  215-885-1600, ext. 460.
  • your toilet or sink overflows.
  • your drain makes a gurgling sound.
  • you smell a sewer odor.
  • your drains work poorly during a heavy rain.

Do do not email or call the Township or Commissioners  because Aqua now m\owns and manages Cheltenham Township's sewer system.

Sewer Tips

  • Don’t flush diapers, paper towels, baby wipes, wet wipes, medications or any other material – except toilet paper and human waste – into toilets.
  • Minimize the use of garbage disposals.
  • Don’t dump cooking grease into drains. (See Fats, Oils and Grease Ordinance.)
  • The Township will not be responsible or be liable for damages and/or losses that occurred due to the negligence or the fault of another party.
  • Tips of avoiding sewer back-ups and drain clogs

        Cheltenham Township   ~   8230 Old York Road   ~   Elkins Park, PA 19027
        Hours: Monday-Friday, 8AM-4:30PM
        Phone: 215-887-1000   ~   Fax: 215-887-1561
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