Posted on Wednesday November 16, 2022
Use caution and awareness with ALL utility and bill payments for potential scams.
PHILADELPHIA (November 16, 2022) — With the holiday season approaching, PECO is
reminding customers to stay alert for potential payment scams targeting utility
customers. Scammers are using the holiday season to trick utility customers
into providing their personal or financial information and making false
payments under the pretense of keeping their service active.
Utility Scam Awareness Day is Wednesday, November 16 and PECO is urging
customers to be on the lookout for impersonators seeking to steal money and
personal information. Scammers posing as PECO employees, or an affiliate will
call customers from a number that appears to be from PECO and threaten to turn
off service unless payment is made.
PECO is offering
the following tips:
- PECO will never demand immediate payment, nor require one
specific form of payment, such as a prepaid card, bitcoin, or third-party
digital money transfers. For approved payment methods and options, visit peco.com/payment.
- Never grant anyone access to your home who claims to be
from PECO, or a contractor working for PECO, unless the person has
- Do not provide your PECO account information or your PECO
bill to anyone. A real PECO representative will have the account
information they need when they call.
- Check your printed bill or log on to PECO.com or the PECO mobile app and check your account status, balances, payments,
and any supplier information.
find success with customers who may be behind on their bills and pressure them
into sending immediate payment. For anyone facing difficulty paying their bill,
PECO offers a number of payment assistance programs to help customers avoid late
notices and disconnection. For information, visit peco.com/help.
Any PECO customer who
believes they have been a target of a scam is urged to contact their local
police, and call PECO immediately at 1-800-494-4000 to report the situation.
For more information on scam awareness, customers can visit peco.com/scams.