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Reminder from PECO of Payment Scams Targeting Utility Customers
 
Posted on Monday December 30, 2019
 
With the arrival of the holiday season, PECO is reminding customers to always be on alert for potential payment scams targeting utility customers. Scams occur throughout the year, but the company has seen an increase in scam reports during the holiday season.
 

Reminder from PECO of  Payment Scams Targeting Utility Customers


With the arrival of the holiday season, PECO is reminding customers to always be on alert for potential payment scams targeting utility customers. Scams occur throughout the year, but the company has seen an increase in scam reports during the holiday season.

RED FLAGS FOR SCAM ACTIVITY

  • The scammer often becomes aggressive and tells a customer his or her account is past due and service will be shut off if a large payment isn’t made – usually within less than an hour.
  • The scammer instructs the customer to purchase a prepaid debit or credit card – widely available at most retail stores – then call him or her back to supposedly make a payment.
  • The scammer asks the customer for the prepaid card’s receipt number and PIN number, which grants instant access to the funds loaded to the card.

HOW TO PROTECT YOURSELF

  • Utility representatives will never ask or require a customer with a past due balance to purchase a prepaid debit card to avoid disconnection.
  • Customers can make payments online, by phone, automatic bank withdraw, mail or in person.
  • Customers with a past due balance will receive multiple shut off notifications – never a single notification one hour before disconnection.

 

Any PECO customer who believes he or she has been a target of a scam is urged to contact their local police and call PECO immediately at 1-800-494-4000
 
 
Cheltenham Township   ~   8230 Old York Road   ~   Elkins Park, PA 19027
Hours: Monday-Friday, 8AM-4:30PM
Phone: 215-887-1000   ~   Fax: 215-887-1561
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